Support

Contact us

Email us any time at manju@smahiinc.com. To help us reply quickly, please include:

• The app and, if you know it, the app version.
• Your device and operating system (e.g. iPhone, iOS 18).
• A short description of what happened and what you expected.

We aim to respond within a few business days.

Common questions

Do Smahi apps show ads to children?

No. Our apps do not show third-party advertising to children and do not include third-party ad trackers.

Is Autipal a medical or therapeutic service?

No. Autipal is a support tool for communication, social stories, and everyday routines. It is not a medical device and does not replace care from qualified professionals. See our Terms of Use for details.

How do I request a refund?

Autipal is sold through the Apple App Store, and purchases are billed and refunded by Apple. You can request a refund at reportaproblem.apple.com; if you get stuck, email us and we’ll point you in the right direction.

How do I manage or delete my data?

You can ask us to access or delete personal information at any time. Email manju@smahiinc.com and see our Privacy Policy for your rights.

Report a concern

Because our products serve children, we take safety and privacy concerns seriously. If you believe a child’s information has been collected improperly, or you have a safety concern, contact us right away at manju@smahiinc.com and we will investigate promptly.

Accessibility

We want Smahi products to work for as many children and families as possible, including neurodivergent users and those who rely on assistive technology. If something isn’t working for you, please tell us — feedback directly shapes what we fix next.

By mail

Smahi Inc
16978 Meekland Ave
Hayward, CA 94541
United States